Confirmed Must Ride
The assurance of flight-specific guarantees and
arrival confirmation.
Confirmed Must Ride (CMR) is Continental's highest priority freight product. We
guarantee that CMR shipments will ship on a flight-specific basis within the United
States and to select international destinations.
Book domestic
U.S. shipments with our Cargo Customer Service Center at least two hours prior
to flight departure, and tender them at least 90 minutes prior to the flight.
Shortened cut-off times assure that domestic CMR shipments move as efficiently
as possible.
Using CMR to international destinations, you can fully access Continental's worldwide
route system. CMR service is available on Continental flights from the mainland
United States to the Caribbean, Canada, Europe, Mexico, Latin America, South America,
Guam and Tel Aviv. International CMR shipments require booking through our Cargo
Customer Service Center and a tender time of at least four hours prior to flight
departure.
The following provisions apply:
- 450 lb. maximum weight per piece. (This also applies to international shipments
originating on domestic narrowbody flights.)
- CMR shipment charges are 175 percent of your current general rates.
- We will refund shippers with CMR cargo that fail to move as promised the difference
between the applicable CMR rate and the applicable general freight rate, domestic
or international. Certain restrictions apply.
- You must tender domestic CMR shipments at our cargo facility at least 90 minutes
prior to scheduled flight departure.
- You must tender international CMR shipments at our cargo facility at least
four hours prior to scheduled flight departure.
For rates and scheduling information 24 hours a day, e-mail us at cocargo@coair.com
or call our toll-free number at 1-800-421-2456. From outside the United States, call
+1-281-553-5050.